Support & Data Deletion

What to include when contacting us

Include the app version, device model, Android version, language, steps leading to the problem and error message. Redact personal information from optional screenshots. Do not send passwords, verification codes, payment-card details, purchase authentication tokens or complete save files.

We retain messages to handle your request and delete correspondence and attachments under our control within 90 days after resolution. Earlier deletion can be requested; legally required retention is explained with its reason and period. See the Privacy Policy.

Delete this device's game progress

1. Open Settings → Privacy & data.
2. Choose Delete this device’s data.
3. Read the loss notice, acknowledge that deletion cannot be undone, then select Delete data. You may cancel before the final confirmation.
4. Wait for the completion message. You can then start a new game.

This removes progress, currency, upgrades, rebirth, collections, missions, expeditions, game settings, the age-group choice, managed archives and recovery copies. The age-group choice is excluded from cloud progress but included in this device's deletion scope. Unlike rebirth, it also removes permanent progression and collections. Deletion can take time; do not treat an incomplete status as completion.

If interrupted, reopen the app and follow Retry deletion or the recovery instructions. If errors continue, email the message and steps you followed. Email support cannot remotely erase your device save.

If the app cannot open, or to also remove locally stored Google-component preferences, open Android's app information for Ant Feast and select Storage → Clear storage / Clear data. Menu names vary. This also removes the age-group choice and all local saves; Google server records and other devices need separate action.

Also delete the current Play Games save

When Play Games connection is available, connect the account you want to manage and wait for ongoing saving to finish. Open Settings → Privacy & data → Delete device & cloud save, review the scope and confirm. This targets the save used by this game for the currently connected account and the device's managed progress.

Completion is not guaranteed if connection, deletion or a fresh status check fails. Follow the retry instructions; if the account changed, reconnect the account originally selected. Other accounts, other devices' local saves and separately made copies are not erased. Old progress left on another device may later be uploaded again.

Outside the app, use Google's Play Games deletion instructions for the individual game. You do not need to delete your entire Google account. This does not also delete all Google-held information or support email.

Restoring purchases and restoring progress

The permanent Reward Pass requires ownership verification with the purchasing Google Play account. The Play Games save account may be different. Connection or verification issues can delay restoration; do not assume it succeeded before confirmation.

Amber packs are consumable products granting the displayed quantity. Delivered currency and its use are recorded in progress saves. Purchase history alone cannot rebuild the remaining balance if every save is deleted. Deleting game data does not cancel or refund purchases.

Ads and privacy choices

Open Ad privacy settings in Settings to review available choices. Ads are not requested without an age-group choice. Age protections, privacy choices, ad supply and connection conditions can prevent an ad from appearing. Normal gameplay and base rewards remain available without ads.

Rewarded ads and the permanent pass grant each earned eligible bonus once. There is no game-imposed cooldown or daily, session or lifetime ad-count cap, but ad availability is not guaranteed. The permanent pass does not increase all income or include every store product.

What game-progress deletion does not fully erase

• Your Google account and Google Play purchase or payment records
• Google advertising or diagnostic information and Google-component information outside the deletion scope
• Unselected Google saves, other accounts' or devices' progress, and separate copies
• Support email and access records held by GitHub for this information site

See the Google Privacy Policy and GitHub Privacy Statement for their information controls.

Request deletion of support information

Select Write a deletion request, or email somehow.cb.owl@gmail.com. Where possible, use your original address and identify the subject and date of the messages. We do not routinely ask for passwords or identity documents.

You may request deletion of correspondence and attachments under our control. We cannot remotely access your Google account or device. We will clarify the scope and reply with the available action.